Precision Sales Operator, a brand operated by JRS GROUP FZE

Privacy Policy

Effective date: 1 July 2026

1. Who we are

This Privacy Policy explains how JRS GROUP FZE, a Free Zone Establishment registered with Sharjah Publishing City Free Zone Authority in the United Arab Emirates under Licence No. 4204437.01, with its registered address at Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates ("JRS GROUP FZE", "we", "us", or "our"), collects, uses, and protects your personal information.

Precision Sales Operator ("PSO") is a brand operated by JRS GROUP FZE. JRS GROUP FZE is the controller responsible for your personal information collected through this website and our related booking and call activities.

2. Scope

This Policy applies to personal information we collect through our website, our booking and scheduling tools, our calls with you, and our related business communications. By using our website or booking a call with us, you agree to the practices described in this Policy.

3. Information we collect

We collect the following categories of personal information:

Information you provide. When you complete a form, book a call, or communicate with us, we may collect your name, email address, telephone number, business name, website, information about your business and sales operation, and any other information you choose to give us.

Information from your call with us. When you attend a call, we collect the information you share during that call, and, where recording applies, a recording and transcript of the call. See section 6.

Information collected automatically. When you visit our website, we and our service providers may automatically collect technical information, including your IP address, device and browser type, operating system, referring pages, the pages you view, and the dates and times of your visits. We collect this through cookies and similar technologies. See section 7.

4. How we use your information

We use your personal information to:

  • respond to your enquiries and communicate with you;
  • schedule, confirm, and conduct calls with you;
  • provide, operate, and improve our website and services;
  • assess whether our services are suitable for you and, where relevant, prepare a proposal;
  • send you information relevant to your booking, including reminders and follow-ups;
  • measure and improve the performance of our website and marketing; and
  • comply with our legal obligations and protect our legal rights.

5. Legal bases for processing

Where the General Data Protection Regulation (GDPR) applies to you, we rely on the following legal bases:

Consent, for example where you agree to non-essential cookies or to receiving certain communications. You may withdraw consent at any time.

Performance of a contract, or steps taken at your request before entering into a contract, for example to schedule and conduct a call you have booked.

Legitimate interests, for example to operate and secure our website, to understand how it is used, and to communicate with prospective clients, provided those interests are not overridden by your rights.

Legal obligation, where we are required to process your information to comply with the law.

6. Call recording

Our calls may be recorded and transcribed using a third-party recording tool for quality, compliance, training, and record-keeping purposes.

Where a call is recorded, you are notified at the start of the call. The notice is shown visibly and stated audibly, and the recording tool is visible to participants. If you do not wish to be recorded, you may tell us at the start of the call.

Recordings and transcripts are treated as personal information under this Policy and are stored and protected accordingly.

7. Cookies and tracking technologies

We use cookies and similar technologies to operate our website, to remember your preferences, to measure website performance, and to support our advertising.

Essential cookies are necessary for the website to function.

Analytics. We use analytics tools to understand how visitors use our website and to measure and improve its performance. These include the built-in analytics provided by our website platform and Google Analytics, a service provided by Google. Google Analytics may set cookies and collect information such as your IP address, the pages you view, and how you interact with the website. You can control this through your browser settings and, where we present a cookie banner, through the choices offered there.

Advertising and the Meta Pixel. We use the Meta Pixel, a tool provided by Meta Platforms, Inc. The Meta Pixel helps us measure the effectiveness of our advertising, understand the actions visitors take on our website, and show relevant advertising on Meta platforms, including Facebook and Instagram. The Meta Pixel may set cookies and share certain information with Meta. You can manage your advertising preferences through your Meta account settings and through your browser.

You can control cookies through your browser settings and, where we present a cookie banner, through the choices offered there. Blocking some cookies may affect how the website works.

8. Who we share your information with

We do not sell your personal information. We share it only in the following circumstances:

Service providers who process information on our behalf, including:

  • our website host and platform provider, which hosts the website and provides built-in analytics;
  • our booking and scheduling provider, which manages call bookings;
  • our video conferencing and call recording providers, which host and record calls;
  • our payment provider, where you proceed to a paid engagement and make a payment through it, in which case your payment is handled by that provider under its own terms and privacy policy;
  • our email, storage, and analytics provider, Google, which supports our business communications, our file storage, and our website analytics; and
  • Meta Platforms, Inc., in connection with the Meta Pixel and our advertising.

Professional advisers, such as our lawyers and accountants, where necessary.

Authorities and other parties, where required by law, to enforce our terms, or to protect our rights, safety, or property.

Each service provider is permitted to use your information only as necessary to provide its service to us.

9. International transfers

We are based in the United Arab Emirates, and our service providers may be located in other countries. Where we transfer your personal information across borders, including out of the European Economic Area, the United Kingdom, or Australia, we take reasonable steps to ensure it is protected in a manner consistent with this Policy and applicable law, including through appropriate safeguards where required.

10. Data retention

We retain your personal information for as long as necessary to fulfil the purposes described in this Policy, including to respond to you, to conduct and record calls, to meet our legal and record-keeping obligations, and to resolve disputes. When we no longer need it, we delete or anonymise it.

11. Security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure, and alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Your rights

Depending on where you are located, you may have some or all of the following rights in relation to your personal information:

  • to access the information we hold about you;
  • to request correction of inaccurate or incomplete information;
  • to request deletion of your information;
  • to object to or restrict our processing of your information;
  • to withdraw consent where we rely on it;
  • to request a copy of your information in a portable format; and
  • to lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at jack@precisionsalesoperator.io. We will respond within the timeframe required by applicable law.

13. Additional information for individuals in the European Economic Area and the United Kingdom

If you are located in the European Economic Area or the United Kingdom, the GDPR and UK GDPR apply to our processing of your personal information. The legal bases we rely on are set out in section 5, and your rights are set out in section 12. You have the right to lodge a complaint with your local data protection authority.

14. Additional information for individuals in Australia

If you are located in Australia, we handle your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). You may request access to, and correction of, the personal information we hold about you, and you may make a complaint about how we have handled it by contacting us at jack@precisionsalesoperator.io. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

15. Additional information for residents of California

If you are a resident of California, you have rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act. These include the right to know what personal information we collect and how we use and share it, the right to request deletion, the right to request correction, and the right not to be discriminated against for exercising your rights.

We do not sell your personal information, and we do not share it for cross-context behavioural advertising in exchange for money. Where our use of advertising tools such as the Meta Pixel may be treated as "sharing" under California law, you may opt out through your browser controls and through the cookie choices we present. To exercise your rights, contact us at jack@precisionsalesoperator.io.

16. Children

Our website and services are intended for business owners and professionals and are not directed at children. We do not knowingly collect personal information from anyone under 18 years of age. If you believe we have collected such information, contact us and we will delete it.

17. Third-party links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies.

18. Changes to this policy

We may update this Privacy Policy from time to time. Any changes take effect when we publish the updated version on our website, and we will update the effective date at the top of this page. We recommend that you review this page periodically.

19. Contact us

For any questions about this Policy, or to exercise your rights, contact us at:

JRS GROUP FZE
Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates
jack@precisionsalesoperator.io