Nobody has ever sold you a diagnosis. This paper runs one on you.
Three problems you cannot see from inside your own business, with the prices attached: dashboards that fabricate their own numbers, benchmarks read as absolutes that point at the wrong rep, and single routing decisions burning $500 a booking while everything reads green. Then the reason the category sells tactics instead, where my standard comes from, and the operating model that falls out of it. Read it before you buy another fix.
Read the position paperThe two leaks capping most teams, broken down in full.
Most teams lose money on one of two things: the cost to book a call, and the cash collected once it happens. These two breakdowns show where it goes and how I close the gap.
Halve your cost per booked call
How a real setting system lowers what you pay to put a qualified call on the calendar, so the same ad spend produces more booked calls.
Read the document2.4 to 3.5x your cash per booked call
How a closing system raises what each booked call is worth, through show %, close %, and average order value, so the calls you already have produce more cash.
Read the documentMore breakdowns from the work.
Longer sessions on hiring, ramping, management cadence and call review. Pick the one closest to your current constraint.
Fixing a $1M/month sales team's training session
A live 1-on-1 training review showing how I find a skill deficiency and coach it to standard.
Live keynote — ramping salespeople into KPI
How to build a $1M/month sales team from first principles. The full sequence: hire, ramp, train, manage.
Manager walkthrough — daily QC checklist
The daily operating rhythm of a high-performance sales manager. Data first, decision focused.
Live breakdown — inside an $88k/month rep's call
A full call review on an elite performer. The standard I train reps toward, and how QC actually runs.
The system went in. The numbers moved.
Every number below was produced inside the install, with the same clients and the same teams. Open any one to see what was broken, what I built, and in what order.
90% founder-led, paid a famous name who never got hands-on. I swept the team, recruited 3 closers, raised AOV through QC. 3x to 8x ROAS.
First-time manager running a $300k/mo team on instinct. I installed the full manager operating system. $1.1m/mo in cash collected.
Scaled a client from $350k to $1m/mo in 2 months, and from $0 to $95k profit. The systems pushed execution years ahead.
Spending $80k/mo on ads for $130k back. I fixed the inputs and ramped the right sales manager. Same ad spend, $440k/mo.
Stuck at $429k for 3 months, last 5 hires churned in ramp. I built the hiring and ramping machine first, then scripting, then price.
Launched from zero and ramped four reps to KPI in two weeks. Now completely off sales calls with a team that performs without him.
$85k/mo from a webinar with no sales team behind it. I built the full sales org from zero, setters, closers, scripting, QC, manager cadence, then scaled it across two countries to a team holding a 38% live-call close rate.
"Jack's ability to ensure processes were followed contributed significantly to the success of our sales operations."
Same $80k in ad spend. Revenue went from $130k to $440k.
$80k/mo on ads, $130k back. The math did not work.
First time running a team. He had bought a course, hired a recruiter on retainer, and was stacking closers and setters as fast as he could. None of it stuck. No data clarity, dial-per-lead at 1.6, show rate 35-45%, close rate 20%, and Vincent stuck in the middle of all of it.
The obvious move was to hire more closers. That would have made it worse. The closers were not the bottleneck. The inputs were.
"Same $80k a month in ad spend, we just did $440,000 in revenue for the month. The bigger win, Jack helped us identify the right sales manager. That hire has been a game changer. It opened up my time completely as an owner."
Vincent Holthouse · CEO, Clearwater Property
Application first · call booked right after
From founder-led and a stuck 3x ROAS to an 8x operation in 2 months.
Already paid a well-known name. Nothing had stuck.
90% founder-led. The previous consultant was arms-length, fortnightly roleplays but no QC on whether anything landed in live calls. Omar was still on calls himself, stepping in to salvage every strong lead because he could not let a rep fail. The whole operation depended on him personally.
"I'd worked with a pretty famous name, he wasn't hands-on. Jack was very hands-on. All three of my closers are from Jack. It happened within 60 days, I'm clearer on the metrics now and I don't micromanage my guys. I think you should just do it."
Omar Hafez · CEO, ZTH Capital
Application first · call booked right after
The last 5 hires churned in ramp. I built the hiring machine first.
Floating $400-429k for 3 months with a broken ramp.
The ceiling was real and he knew it. The last five reps he had hired all churned out of ramp without hitting KPI, so he had no confidence to hire again. He could not scale without hiring, and could not hire without knowing the new rep would stick.
"4 weeks ago I was overwhelmed and not confident I could scale without something breaking. That has completely shifted. I now know with 100% confidence my team can scale to $1m-$1.5m a month without any drop in quality. I don't know how I could have done this without Jack."
Adrian Trimboli · CEO, Fresh Start Advisory
Application first · call booked right after
A first-time manager. 3 months later the team did $1.1m a month.
New to management, running a $300k/mo team on instinct.
He thought sales management was call reviews, trainings and a couple of meetings. He could not see the data, the QC or the feedback loops a real manager runs on, so there was no reliable way to know what to fix or where the revenue was leaking.
"I was completely fresh to sales management and had no idea what I was doing. I was shocked at all the data and systems that come into play. Those last 30 days were the most pivotal of my career. It hasn't just helped, it's pretty much built the foundation of my career."
Ajinkya Darvesh · Sales Manager, Frontend Simplified
Application first · call booked right after
A strong closer with no management skill. 1 month later, a real team at $300k.
His entire system was just being able to close himself.
A strong personal closer with no real management skill. No ramping or onboarding process, no way to give reps feedback that actually improved performance, and a new business at $0/mo fully dependent on him taking the calls. He knew his own closing would not keep saving the team, and that the whole thing was capped by his personal bandwidth.
"Before PSO my entire system was just me being able to close. I didn't know how to ramp new reps or coach them in a way that actually drove improvement. We onboarded a new rep who became top performer in his first month, brought on three more all in KPI within 2 weeks, and launched a new business from $0 to $300k. Now I'm completely off sales calls with a real seat at the table."
Brian Quinlan · Sales Manager, Mane Commercial
Application first · call booked right after
A brand-new agency. Scaled their first client $350k to $1m in two months.
A brand-new agency with zero management experience.
They started Prodigy System just before meeting Jack. Zero SOPs, zero management experience, and only a surface-level understanding of ramping, training, coaching, or B2B negotiations with high-level founders. They thought they could figure it out alone, then realised they needed someone whose standards matched or exceeded their own.
"We had zero management experience and zero SOPs. The moment we met Jack there was zero doubt, we paid in full within 5 minutes of his first voice message. We scaled our first client from $350k to $1m a month in two months, and went from $0 to $95k profit. Being around the surgical precision he operates with pushed us to a level that would take most agencies years to build."
Tony Nguyen · Co-Founder, Prodigy System
Application first · call booked right after
Built a sales org from zero and scaled to 20 reps in 5 months.
$85k/mo from a webinar with no team behind it.
The offer worked, the ceiling was operational. No setters, closers, scripting, show process, data or cadence. Every month was a standalone event, nothing compounded. To scale he needed a machine that ramped reps reliably enough to put real money behind ads.
"Jack was instrumental in scaling our sales team to 20 members and over $600,000 in monthly revenue. His ability to ensure processes were followed contributed significantly to the success of our sales operations."
Chris Reader · CEO, Profit Singularity
Application first · call booked right after
I install the sales operating system your team is missing, so you scale further and more profitably.
Apply for a Precision Diagnosis to learn how I would install it in your business over 60 days. On the call I name the one constraint capping your revenue, and if it is not a fit I will tell you straight.